Moisturising body milk containing a blend of shea butter and hand-picked wild Icelandic herbs from nearby Laugarvatn.
Natural hair and body cleanser containing a blend of hand-picked wild Icelandic herbs from the Laugarvatn region that heal, calm and protect.
Natural cleanser with energising essential oils and a healing serum made from the Icelandic Arctic birch.
A gently cleaning fragrant soap containing a blend of powerful Icelandic healing herbs to protect hands from the cold and dryness of winter.
Our cancellation policy is as follows:
All Reservation cancellations must be written and sent to firstname.lastname@example.org
All Activity & tour cancellations must be written and sent to email@example.com
Individual bookings: Cancellations must be reported no later than two weeks prior to guest’s arrival date. Any cancellations made later than two weeks prior to guest’s arrival date are obliged to pay 50% of the booking fee. Any cancellations made less than 48 hours before guest’s arrival date are obliged to pay full 100%. If the guest does not warn us about the cancellation of the booking they made, we charge full price of the room rates.
Group cancellations: Cancellation for a full group must be reported no later than eight weeks prior to guest’s arrival date, unless otherwise agreed upon. Any cancellation’s made less than eight weeks prior to guest’s arrival date will oblige the agency to pay 50% of the cancelled rooms. Any cancellations made less than four weeks prior to group’s arrival date will oblige the agency to pay 100% of the cancelled rooms. Cancellations for rooms within a confirmed group must be reported no later than four weeks prior to group arrival date. Any cancellations made less than four weeks prior to groups arrival date will oblige the agency to pay 100% of the guests booking.
Tour & activity bookings: ION Adventure hotel highly recommends that all tours and activities are booked in advance due to the high demand. All tours requests should be send via email within 72 hours in advance.
For any cancellation, we require it to be written and sent to us via email within 72 hours prior to tour´s actual date. Please note that, any cancellation sent within 72 hours will be submitted to pay full price of the reservation. In case of a cancellation on our behalf happens, e.g.: due to weather or other unforeseeable reasons, we will notify the customer via email or by the contact details as provided when booking. We will firstly offer a modification of dates, otherwise, full cancellation of the booking.
ION Hotel shall not be responsible for any loss or damage which guests may suffer arising out of events beyond its control or the control of its suppliers (including, without limitation, fire, failure of electrical, gas or other power supplies, strikes, industrial action, terrorist activity, technical problems with transport, or bad weather).
ION Adventure Hotel is a non-smoking hotel and the fine for smoking in our rooms is 25,000 ISK.